How the whole thing connects — sales order to cash
The one chain that runs your company through Brytebuild: which screen, in what order, who does it, and what each step hands to the next.
This is the article to read if you want to know how a whole company runs on Brytebuild rather than what an individual screen does. One customer order, followed all the way to the money — naming the screen at each step, what it hands to the next one, and who normally does it.
Step 01
The chain, end to end
2 minutes
Nine steps, three departments, one thread. Almost everything else in Brytebuild hangs off this spine — quality checks, costing, traceability and reporting all attach to steps in this chain rather than sitting beside it.
Not every job starts with a customer order. You can raise a works order to build for stock, or a purchase order because a supplier has a price break, without any sales order existing. The chain is the normal path, not a required one.
Why it is built this way: each step writes one fact and hands it on, so nothing is inferred twice. Demand is recorded once, the shortfall is calculated from it rather than guessed, material is committed at the pick and consumed at collection, and the finished item exists only once someone says the job is done. Every link is a deliberate handover — which is what makes the last question, what did this order earn, answerable at all.
Step 02
Sales order, then run the MRP
3 minutes
A sales order under Sales › Sales Orders is what tells Brytebuild something is promised. On its own it changes nothing about your stock or your schedule — it creates demand. Turning demand into action is what the MRP run does, from Planning › MRP Runs.
The run looks at every promise, works down through each bill of materials, subtracts what you already have free and what is already on order, and lists the shortfall. For each shortfall it decides one thing: make it or buy it. The rule is simple — if the item has a bill of materials it recommends making it, and if it does not, it recommends buying it.
This is the single thing new users misread. A run produces recommendations, and nothing is ordered or scheduled until a person converts one. That is deliberate — you get to reject a recommendation, change the quantity, or wait. A run with fifty recommendations sitting unconverted has bought you nothing, so the review is part of the job, not an optional extra.
| The run gives you | Because | You then |
|---|---|---|
| Buy recommendation | The item has no bill of materials, so it has to come from a supplier. Brytebuild picks the supplier and works back an order-by date from when you need it. | Convert it to a purchase order. |
| Make recommendation | The item has a bill of materials, so you build it. Capacity is checked before it is offered, so an impossible date is visible up front. | Convert it to a works order. |
| Nothing for an item | You already have enough free stock, or enough already on order to cover it. | Nothing. This is the run doing its job. |
Step 03
The buy side: recommendation to stock on the shelf
2 minutes
Converting a Buy recommendation creates a purchase order under Purchasing › Purchase Orders, already carrying the supplier, the quantity and the date the MRP worked out. You confirm it and send it.
When the van arrives, receiving against that purchase order is what turns it into real stock. Until goods are received the order is a promise from your supplier, and the MRP treats it as such — it counts as already-on-order, which is why running the MRP twice does not order the same part twice.
Adding stock by adjustment when a delivery lands will make the numbers right and the chain wrong: the purchase order stays open, the MRP keeps counting it as incoming, and your next run under-orders. Receive against the purchase order and both stay true.
Step 04
The make side: works order to finished item
3 minutes
Converting a Make recommendation creates a works order under Production › Works Orders — the instruction to build a quantity of an assembly by a date. This is the object the shop floor works from and the object costs attach to.
Material reaches the job through a pick. A picking list can be raised against the works order from Warehouse › Picking, and stock is reserved when the pick is created and consumed when it is collected. That is the moment material leaves your inventory and joins the job.
If the build has a work instruction, the operator follows it step by step and records progress as they go. Completing the works order is what puts the finished assembly into stock — and from that point it is an item like any other, available to pick, sell or build into something larger.
Material is consumed at the pick but the finished item only exists once the works order is completed. Leave that step and you have paid the material cost with nothing to show for it: stock looks wrong, the sales order cannot be fulfilled, and the next MRP run recommends making it again.
Step 05
Where QC fits in — optional gates
2 minutes
Quality control is not a step in the chain. It is a gate you attach to a step, and it only exists where you have set up an inspection plan — no plan means the chain runs exactly as described above. Three of the six gates sit on the spine; the others cover situations off it.
| Gate | Fires when | What it holds back |
|---|---|---|
| Purchase order receipt | Goods arrive from a supplier. | Incoming stock, until you accept it. Catches a bad batch before it reaches a job. |
| Works order completion | You finish building something. | Your own finished goods, into quarantine rather than free stock. |
| Delivery order despatch | Goods are about to leave. | The despatch — a final check before it becomes the customer's problem. |
| Stock take | You count stock. | Off the spine — inspect what you find while you are there. |
| Customer return (RMA) | A customer sends something back. | Off the spine — returned goods are quarantined until inspection decides their fate. |
| Ad-hoc | You decide to inspect something. | Nothing. A check on demand, tied to no event. |
The spine gates map to the three ways bad product reaches a customer: it came in bad, you made it bad, or it was fine and got damaged. Most shops start with just the receipt gate on a handful of bought-in parts, and add the others only when something has gone wrong enough to justify the extra handling.
If an inspection plan governs the product being made, the finished goods land in quarantine rather than free stock, and stay there until QC accepts them. They are on your premises and not available to pick or despatch. If a completed job is not showing up as available, quarantine is the first place to look.
Step 06
Out the door, and paid
2 minutes
With the finished item in stock, despatch is a warehouse job again. A delivery order under Warehouse › Delivery Orders records what physically leaves against which sales order, with packing beforehand if you pack to a list.
Invoicing closes the loop from Sales › Invoices. An invoice is generated from the sales order — either against one despatch or against the whole remaining order — reviewed as a draft, then issued. Once issued it is fixed, and any correction is made with a credit note rather than an edit. Payments recorded against it feed straight into receivables.
Because the invoice traces to a despatch, the despatch to a works order and the works order to the material and hours it consumed, you can ask what that order actually earned. That question is unanswerable in a spreadsheet, and it is the whole reason for keeping the chain intact.
Step 07
Who does which step
2 minutes
In a small shop one person may do several of these. Write down who has each one anyway — an unowned step in the middle of the chain is where the whole thing stalls.
| Step | Where in Brytebuild | Typically owned by |
|---|---|---|
| Raise the sales order | Sales › Sales Orders | Whoever takes the order |
| Run the MRP and review it | Planning › MRP Runs | Production lead or owner |
| Convert Buy, send the PO | Purchasing › Purchase Orders | Whoever owns purchasing |
| Receive the delivery | Purchasing › Purchase Orders | Warehouse |
| Convert Make, schedule it | Production › Works Orders | Production lead |
| Pick material to the job | Warehouse › Picking | Warehouse |
| Build and complete | Production › Works Orders | Shop floor |
| Despatch | Warehouse › Delivery Orders | Warehouse |
| Invoice and chase | Sales › Invoices | Whoever owns invoicing |